Welcome to the Ortus Hotel – your retreat in the heart of Murree. Before you explore our offerings and immerse yourself in the tranquillity of our surroundings, it is essential to familiarize yourself with our terms and conditions. By accessing and using our website, you agree to abide by the terms outlined below.
1. Booking Policies
Reservations at Ortus Hotel are subject to availability, and guests are encouraged to confirm their bookings in advance. We require a valid credit/debit card at the time of booking to secure your reservation.
2. Cancellation Policy
In the event of a change of plans, we understand that cancellations may be necessary. Our cancellation policy outlines the timeframe and any associated charges. Please review this policy carefully before finalizing your reservation.
3. Check-In and Check-Out
Check-in time is at [specific time], and check-out time is at [specific time]. Early check-ins and late check-outs are subject to availability and may incur additional charges.
4. Guest Conduct
We strive to provide a peaceful environment for all our guests. We expect visitors to respect the comfort and privacy of others. Any disruptive or unlawful behaviour may result in eviction from the premises without a refund.
5. Damages and Liabilities
Guests are responsible for any damages caused to the hotel property during their stay. Ortus Hotel reserves the right to charge the credit/debit card on file for any necessary repairs or replacements.
6. Privacy Policy
Our commitment to protecting your privacy is outlined in our Privacy Policy. We ensure the confidentiality and security of your personal information, and we encourage you to review this policy for a comprehensive understanding.
7. Child Policy
Children are welcome at Ortus Hotel, and specific policies regarding child rates, extra beds, and meals are detailed in our Child Policy. Please familiarize yourself with these guidelines when traveling with children.
8. Force Majeure
Ortus Hotel shall not be liable for any failure or delay in performance arising from events beyond its control, including but not limited to natural disasters, acts of terrorism, or government restrictions.
9. Amendments to Terms
Ortus Hotel reserves the right to modify or amend these terms and conditions at any time. It is the responsibility of the guest to stay informed of any changes by reviewing this page periodically.
By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our team for clarification. We look forward to hosting you at the Ortus Hotel, where comfort meets unparalleled hospitality in the scenic beauty of Murree.
